Hi, I’m Carlos.
I’m a specialist in User Experience with a solid background in Business, Human-Computer Interaction and Design. With a focus on quantitative and qualitative research, I help teams create and optimize digital products and services, from strategy to design.
Always based on solid User Research, my specialty, I inform, lead or execute diverse activities in the product development lifecycle, from strategy definition to prototyping and test. Depending on the project, one can find me using hats such as UX Researcher, UX Designer and Product Owner.
Whether in execution, leadership or consulting roles, I use a mix of activities, methods and tools from areas such as Design Thinking, Service Design, UX Research, UX Design and Lean / Agile.
Business Modeling
Product Backlog Management
UX Strategy
Value Proposition Design
Business Model Generation
Competitive Analysis
Research planning and execution
Qualitative / Quantitative Research
Generative / Evaluative Research
User/Stakeholder Interviews
Desk Research
Log Analysis
Thematic Analysis
Personas
Empathy workshops
User Journey Mapping
Service Blueprinting
Usability Testing (remote/in person)
A/B (Multivariate) Testing
Hypothesis Testing
Card Sorting
Concept exploration
Information Architecture
Low / Hi-Fi Prototyping
Co-creation Workshops
User Journey Mapping
Service Blueprinting
User Flows
Rapid prototyping
Mockups
Some perspectives and experiences
Discover some time-tested practices that will help make a remote UX workshop run smoothly, including what happens before, during, and after, including some of the pitfalls you should look out for.
Quantitative usability testing tends to generate large data sets, which can lead to problems like analysis paralysis and fatigue. In addition, there is often a disconnect between research findings and actually implemented solutions. This article shows how a framework based on the double design diamond can alleviate both problems without further complication.
Feel free to visit my public profile on LinkedIn and get in touch.
Alternatively, you can send a message to the email address in my Resume.