In practice, that means building and validating AI-powered capabilities across product, design, and engineering, then pairing them with the frameworks, measurement, and enablement they need to last. Shaped by years in regulated, high-stakes contexts, from financial services for major banks to HIPAA-compliant healthcare platforms, I care far more about continuity of knowledge, trustworthy context, and measured outcomes than about impressive demos.

How I work

First principles, system-level

I gravitate toward fuzzy problem spaces and optimize for outcomes across the system, not isolated outputs.

Across the stack

I move comfortably between UX research, product strategy, interaction design, and code, which is how the products here got from idea to production.

Responsible by default

I treat governance, measurement, and enablement as mechanisms in service of durable, trustworthy AI, not box-checking.

Experience

  • IBM · Product Designer, Artificial Intelligence · Product Excellence Office2025 – Present
  • IBM · UX Research Strategist, AI Enablement2023 – 2025
  • IBM · User Experience Researcher2021 – 2023
  • Context365 by Apex · Product Research2020 – 2021
  • Symcor · Product & Innovation Researcher2019 – 2020
  • Toptal · Senior Product Design & Research Specialist2016 – 2019
  • Earlier · Product & UX leadership, consulting, and founder roles2000 – 2019

Recognition

  • Outstanding Technical Achievement Award · IBMAward
  • Growth Award · IBMAward
  • Best Overall Performance, Design Management · George Brown CollegeAward
  • Curated notifications for three-dimensional printing (issued 2020)Patent

Education

  • Post-graduate Certificate (Honours), Design Management · George Brown College
  • M.Sc., Applied Computer Science · Universidade de Fortaleza
  • MBA, Digital Design · Faculdade Estácio
  • B.A., Business Administration · Federal University of Ceará

LanguagesEnglish, Portuguese